This standard describes captioning services and products in the marketplace. The standard informs providers, students, trainers and customers concerning the many types of captioning and the nuanced differences of each, while informing their buying decisions and improving the quality of products and services.
Captioning services are provided in the marketplace to users in a variety of settings, and applications, and by a variety of practitioners and techniques. The standard is necessary to inform and educate those who are involved to ensure equal communication access for the D/deaf and hard-of-hearing.